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Всем привет!
Ищем сотрудника на должность Support Agent (ENG+SPA+RUS)
Компания HOS247
Работа удаленная
Полный рабочий день
40 часов в неделю, 5/2
Стартовая зп 1000$us в месяц +%
Быстрый карьерный рост.
Оплачиваемый отпуск
Дружный коллектив)
Подробности ниже

Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
Job Description
This is a full-time remote (work-from-home) Customer Support Agent position. In this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to English-speaking, Spanish-speaking, and Russian-speaking drivers and fleet managers located in the USA and Canada.
You will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.
Qualifications
•You must be fluent, clear and concise communicator (oral and written) in both English and Spanish. You have at least 1 year of experience in customer support (or sales) role servicing English-speaking customers.
•You are tech-savvy and familiar with basic smartphone/tablet configurations.
•You will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our Helpdesk/CRM).
•Familiarity with Helpdesk/CRM software such as Zendesk is a plus, but not required.
•Familiarity with a trucking/logistics industry is a plus, but not required.
Join our growing team! Get back to us with your resume - please include the short description of your work experience, language proficiencies (f.e. lived in the US) and your location in Mexico .

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