Kundenservicemitarbeiter Teilzeit Filiale Wörgl *
Als Kommunikationstalent, will ich Kunden begeistern und stelle die Wünsche der Kunden in den Mittelpunkt.
Ich arbeite gerne im Team, habe Freude am Kundenkontakt, bringe Eigeninitiative mit und überzeuge mit meiner positiven Ausstrahlung.
Deswegen bin ich genau hier richtig!
Aufgabenbereich
Erste Anlaufstelle sämtlicher Serviceanfragen am Welcome Desk.
Zuständig für das Schaffen eines optimalen Kundenerlebnisses (Erscheinungsbild der Filiale, kurze Wartezeiten, effiziente Hilfestellung).
Aktive Ansprache von Bank Kunden bezüglich aktueller Aktionen, Kundenüberleitungen und Terminvereinbarungen.
X-Selling-Potential identifizieren und ansprechen können.
Durchführen von Bargeldtransaktionen, Servicieren der Kunden in der SB-Zone und Safe-Betreuung.
Profil
Abgeschlossene Ausbildung (Lehre, Fachschule oder Matura) und idealerweise bereits Kunden- und Verkaufserfahrung.
Erkennen von Kundenbedürfnissen durch geeignete Ansprache.
Unterstützung der Kunden bei digitalen Themen und Erhöhen der digitalen Nutzung in der Filiale.
Freundliches und gewinnendes Auftreten als erster Repräsentant der Bank.
Verkaufsorientierung, hohes Maß an Eigeninitiative, kommunikative Kompetenz und Freude an der Teamarbeit.
Sehr gute Deutschkenntnisse, Fremdsprachenkenntnisse (in Türkisch, Arabisch, BKS, Polnisch, Rumänisch oder andere) von Vorteil
Unser Angebot
Möglichkeit, als kunden- und verkaufsorientierte Persönlichkeit eigenverantwortlich etwas zu bewegen und an unserem Unternehmenserfolg teilzuhaben.
Innovatives Arbeitsumfeld mit modernster technischer Ausstattung in unseren Filialen.
Unterstützung der persönlichen Weiterentwicklung und Karriereplanung durch ein individuelles, attraktives Schulungsprogramm.
Gute Zusammenarbeit und Diversität wird aktiv bei uns gelebt.
Interessante und lukrative Zusatzleistungen werden angeboten.
Für diese Position gilt auf Vollzeitbasis ein KV-Mindestgrundgehalt von EUR EUR 39.285,26 brutto jährlich. Je nach Erfahrung und Berufsausbildung besteht die Bereitschaft zur Überzahlung.
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