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An exciting opportunity have been created for an experienced Food and Beverage Manager to join Alla Prossima, a elevated Italian Restaurant concept, sitting proudly on Upper Queen Street in the heart of Auckland’s creative hub.

Featuring a private bar exclusive for guests, a restaurant, a luxury spa, winter garden, co-working spaces and so much more. Immerse yourself in a new style of Hotel for Auckland at Abstract Hotel.

As the F&B Manager, you will be responsible for overseeing all aspects of the food and beverage department, including the restaurant and private events. It will be essential that you create a memorable dining experience for our guests by maintaining high standards of service, quality that capstone hotels are known for.

Responsibilities

Outstanding leadership skills, previous experience managing a team, recruiting, rostering, training and supervising staff along with HR experience in all aspects.

Lead and motivate a diverse team of professionals, fostering a positive work environment and encouraging personal growth and development.

Collaborate with the Executive Chef to develop and update innovative and seasonal menus that cater to diverse guest preferences.

Manage food and beverage inventory, order supplies, and control costs to optimize profitability.

Ensure that monthly financials for F&B are on target and accurate, reporting directly to the Hotel Manager.

Develop and implement effective operational policies and procedures to ensure seamless guest experiences.

Maximising yield and revenue through innovative sales practices.

Excellent, high quality customer service, ensuring positive guest experiences.

Handling complaints and overseeing the service recovery procedures.

Ensure exceptionally high and consistent standards are met with in the department.

To hold regular briefings and meetings with the team.

Understanding of current Health & Safety obligations, ensuring the Hotel is fully compliant to the SOP's, Policies, procedures and service standards.

Qualifications:

Strong knowledge of hotel operations.

Previous one year minimum experience in a similar role.

Proven track record of successfully leading and developing teams, with excellent communication and interpersonal skills.

Demonstrated ability to drive revenue growth, manage budgets, and achieve financial targets.

Exceptional problem-solving and decision-making abilities, with a focus on delivering exceptional guest experiences.

Solid understanding of industry trends, customer preferences, and competitive market dynamics.

If you are an ambitious and results-driven professional with a passion for delivering exceptional guest experiences, we want to hear from you!

Employer questions
Your application will include the following questions:
How many years' experience do you have as a Food and Beverage Manager?
How many years of people management experience do you have?
How many years' experience do you have as a restaurant manager?
Which of the following statements best describes your right to work in New Zealand?
Do you have experience preparing work rosters?
Do you have customer service experience?
Have you worked in a role which requires a sound understanding of OH&S/WHS?